After several years as a management trainer Meg studied theatre at Bristol University. On graduating she worked as a professional actor and also as a trainer and coach - this time specialising in customer service, sales, telesales, and management skills.
In all of her training, she strives to design courses which are highly interactive, using role-play or forum theatre as much as possible because she has found it the fastest and most effective way of increasing ability. It is also fun and engaging, and delegates remember the training long after the skills learned have become second nature.
Companies for which she has designed and delivered customer service and sales training include: Npower, EMC, British Gas, British Gas, The N.E.C., The Countryside Agency, Lloyds TSB, Robinsons International, The Employment Service, Budgens, Biotech, T Mobile, RPC Containers, Yapp Brothers, West Wiltshire Housing Association, Smith and Nephew, Trelleborg, Fisher and Paykel and Martin Ward Anderson.
Meg also works in theatre: writing, acting and directing; she has her own theatre-in-education company, and provides a service reading to stroke patients. When not working, she can be found touring by tandem with her husband, or trekking, snow-shoeing or camping in remote places. Current projects include learning Spanish and stone-carving - all of these undertaken with her nose in a book.